Oxley Enterprises^® assists organizations in implementing and sustaining a high-performing infrastructure to support the development and delivery of products and services to customers.

• IT Benchmarking
• Systems and Information Technology Integration
• Requirements Gathering and Management / Technical Interface
• Project Oversight – IV/V
• Customer Advocacy
• Cost Benefit Analysis
• Information Technology Infrastructure Library (ITIL)
• Database Creation and Administration
• Business Strategy and Continuity of Operations
• Help Desk Processes and Knowledge Management
• Change, Configuration, & Release Management

IT Benchmarking

Oxley Enterprises^® consultants realize that deciding where and how much to invest in IT is undoubtedly the biggest challenge to every CIO and senior executive. Through IT benchmarking: increase service levels, decrease costs, gain critical insights to help drive IT investment strategies, know total cost of ownership, compare to similar organizations, or help determine if outsourcing makes business sense.

Systems and Information Technology Integration

Reduce cost and increase operational efficiencies by updating legacy systems with Oxley Enterprises^® Systems Integration solutions.

Requirements Gathering and Management / Technical Interface

Oxley Enterprises^® consultants assist organizations in implementing and sustaining a high performing infrastructure to support the development and delivery of the organization’s products and services to its customers. Requirements for information technology are gathered to develop or to improve the organization’s products and services, and technical interface and customer advocacy services are provided for the delivery of those requirements.

Project Oversight – IV/V

Oxley Enterprises^® project oversight solutions integrate project management and benchmarking to ensure smooth implementation of both external and internal requirements while meeting cost and time requirements.

Customer Advocacy

Consultants at Oxley Enterprises^® have a vast range of technical and business expertise which allows them to serve as liaisons between our customers and our customers’ vendors regarding service–impacting issues. Through customer advocacy, our subject matter experts strive to protect the customer’s interests by educating and preparing them to make the best decisions.

Cost Benefit Analysis

Through a cost benefit analysis, Oxley Enterprises^® assists organizations in making decisions based on quantitative data that identifies information technology requirements and facilitates the maintenance and life cycle replacement of those requirements.

Information Technology Infrastructure Library (ITIL)

Oxley Enterprises^® assists businesses with improving the way clients deliver IT services to their customers using ITIL best practices that demonstrate results–driven techniques for enhancing IT service quality and service management.

Database Creation and Administration

Oxley Enterprises^® consultants assist organizations through the design and development and administration of user–friendly and time saving databases and applications.

Business Strategy and Continuity of Operations

Ensuring business continues and service disruptions are a minimum for customers is at the forefront of any information technology organization. Oxley Enterprises^® develops business continuity and failover scenarios to ensure consistent delivery of services occurs.

Help Desk Processes and Knowledge Management

Oxley Enterprises^® crafts help desk processes based upon IT best practices. Through knowledge management practices, information is readily available to technicians.

Change, Configuration, & Release Management

Oxley Enterprises^® consultants assist organizations with change, configuration, and release management based on ITIL best practices.